{"id":13387,"date":"2025-03-23T01:22:19","date_gmt":"2025-03-23T01:22:19","guid":{"rendered":"https:\/\/evolutionwatches.bg\/?page_id=13387"},"modified":"2025-04-01T16:41:48","modified_gmt":"2025-04-01T13:41:48","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/evolutionwatches.bg\/en\/terms-and-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column wpb_content_element\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><strong>Terms &amp; Conditions<\/strong><\/h1>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column wpb_content_element  site-policy policy-terms\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h4><strong>General terms and conditions of use<\/strong><\/h4>\n<h4><strong>General terms and conditions for purchase and sale through the e-commerce website Evolution Watches,<\/strong><br \/>\n<strong>owned by &quot;Venom&quot; Ltd.<\/strong><\/h4>\n<h3><strong>SUPPLIER DATA<\/strong><\/h3>\n<p>Information according to the Electronic Commerce Act and the Consumer Protection Act:<\/p>\n<ul>\n<li><strong>Name of the Supplier:<\/strong> &quot;Venom&quot; EOOD (&quot;Venom&quot; LTD)<\/li>\n<li><strong>Headquarters and address of management:<\/strong> Plovdiv, Trakia district, block 193, entrance B, floor 6<\/li>\n<li><strong>Address for exercising the activity and address for submitting complaints by consumers:<\/strong> city<br \/>\nPlovdiv, Trakia district, block 193, entrance B, floor 6<\/li>\n<li><strong>Correspondence details:<\/strong> <a href=\"mailto:info@evolutionwatches.bg\">info@evolutionwatches.bg<\/a>, phone: +359 877607080<\/li>\n<li><strong>Entry in public registers:<\/strong> UIC 205389422<\/li>\n<li><strong>Supervisory authorities:<\/strong>\n<ol>\n<li><strong>Personal Data Protection Commission<\/strong><br \/>\nAddress: Sofia, 2 Prof. Tsvetan Lazarov Street<br \/>\nTel.: (02) 940 20 46<br \/>\nFax: (02) 940 36 40<br \/>\nEmail: <a href=\"mailto:kzld@government.bg\">kzld@government.bg<\/a>, <a href=\"mailto:kzld@cpdp.bg\">kzld@cpdp.bg<\/a><br \/>\nWebsite: <a href=\"https:\/\/cpdp.bg\/\">www.cpdp.bg<\/a><\/li>\n<li><strong>Consumer Protection Commission<\/strong><br \/>\nAddress: 1000 Sofia, 1 Vrabcha Street, floors 3, 4 and 5<br \/>\nTel.: 02\/9330565<br \/>\nFax: 02\/988 42 18<br \/>\nHotline: 0700 111 22 or *2211 for mobile operators (prices according to tariff plan)<br \/>\nplan)<br \/>\nEmail: <a href=\"mailto:info@kzp.bg\">info@kzp.bg<\/a><br \/>\nWebsite: <a href=\"https:\/\/kzp.bg\/\">www.kzp.bg<\/a><\/li>\n<li><strong>Alternative Dispute Resolution (ADR) Body<\/strong><br \/>\nGeneral Conciliation Commission to the Consumer Protection Commission with headquarters<br \/>\nSofia city<br \/>\nAddress: Sofia, 4A Slaveykov Square<br \/>\nEmail: <a href=\"mailto:adr.sofia@kzp.bg\">adr.sofia@kzp.bg<\/a><br \/>\nWebsite:<a href=\"http:\/\/www.kzp.bg\"> http:\/\/www.kzp.bg<\/a><br \/>\nPhone: +359 2 9330517<br \/>\nFax: +359 2 9884218<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<h3><strong>Terms &amp; Conditions<\/strong><\/h3>\n<p>This document contains the General Terms and Conditions of the Purchase and Sale Agreement between &quot;Venom&quot; EOOD, UIC 205389422, with its registered office and management address in the city of Plovdiv, Trakia district, bl. 193, entrance B, floor 6, hereinafter referred to for brevity <strong>Evolution Watches<\/strong>, on the one hand, and the person who has agreed to these General Terms and Conditions, hereinafter referred to for brevity <strong>Customer<\/strong>, on the other hand, in connection with the application and purchase of the offered through <strong>Evolution Watches<\/strong> \u2013 electronic goods store.<\/p>\n<h3><strong>Definitions<\/strong><\/h3>\n<p>In interpreting and applying these General Terms and Conditions, the terms and expressions specified below have the following meanings:<\/p>\n<ul>\n<li><strong>&quot;Website&quot;<\/strong> is a separate place on the global Internet network, accessible via<br \/>\nits unified address (URL) using HTTP, HTTPS or other standardized protocol and<br \/>\ncontaining files, programs, text, sound, pictures, images or other materials and<br \/>\nresources.<\/li>\n<li><strong>&quot;Venom&quot; Ltd.<\/strong> is a commercial company, with UIC 205389422, with registered office and management address<br \/>\nin the city of Plovdiv, Trakia district, block 193, entrance B, floor 6, email: <a href=\"mailto:info@evolutionwatches.bg\">info@evolutionwatches.bg<\/a>.<\/li>\n<li><a href=\"https:\/\/evolutionwatches.bg\/en\/\">www.evolutionwatches.bg<\/a> is an e-commerce website owned by Venom<br \/>\nLtd. and is a virtual information resource on the Internet for the sale of goods from<br \/>\ndistance, which are delivered after their explicit request by the Client.<\/li>\n<li><strong>&quot;Client&quot;<\/strong> is a natural person over 18 years of age, or a legal entity that is registered<br \/>\nat Evolution Watches and has agreed to these Terms and Conditions.<\/li>\n<li><strong>&quot;Customer profile&quot;<\/strong> is a separate part of Evolution Watches, containing information about<br \/>\nThe Customer, provided upon registration and stored by Evolution Watches, as<br \/>\nAccess to the client profile is achieved by entering a username and<br \/>\npassword.<\/li>\n<li><strong>&quot;Username&quot;<\/strong> a unique code of letters and\/or numbers is selected by the Client, using<br \/>\nwhich he customizes at Evolution Watches.<\/li>\n<li><strong>&quot;Password&quot;<\/strong> a code of letters and\/or numbers is chosen by the Client, which together with the username<br \/>\nindividualizes the same and provides him with the opportunity to make valid requests for<br \/>\npurchase of goods and services offered at Evolution Watches.<\/li>\n<li><strong>&quot;Manufacturer&quot;<\/strong> is any natural or legal person who produces goods or sells them<br \/>\nchanges with a view to putting them on the market.<\/li>\n<li><strong>&quot;Packaging&quot;<\/strong> are containers and materials suitable for containing and storing goods offered for sale<br \/>\nThe client.<\/li>\n<li><strong>&quot;Sales price&quot;<\/strong> is the final price for a unit or a certain quantity of goods, including<br \/>\nVAT and all additional taxes and fees.<\/li>\n<li><strong>&quot;Random event&quot;<\/strong> is a circumstance unforeseen at the time of conclusion of the contract<br \/>\nof an extraordinary nature, which makes its implementation objectively impossible.<\/li>\n<li><strong>&quot;Electronic reference&quot;<\/strong> is a link marked on a web page that allows<br \/>\nredirect to another page or resource.<\/li>\n<li><strong>&quot;Information System\/System&quot;<\/strong> is a device or set of devices that<br \/>\nprovides automatic data processing.<\/li>\n<li><strong>&quot;IP Address&quot;<\/strong> is a unique identification number associating a computer or resource to the Client<br \/>\non the internet.<\/li>\n<li><strong>&quot;Commercial messages&quot;<\/strong> are advertising or other communications presenting goods, services or<br \/>\nthe reputation of a person.<\/li>\n<li><strong>&quot;Malicious actions&quot;<\/strong> are actions that violate internet ethics or cause harm,<br \/>\nsuch as sending spam, hacking, sabotage, etc.<\/li>\n<li><strong>&quot;web page&quot;<\/strong> is a component of a website.<\/li>\n<\/ul>\n<h3><strong>Subject<\/strong><\/h3>\n<p>Evolution Watches provides the Customer with the opportunity to purchase the goods offered in the online store after registration by submitting an order request and paying the relevant sales price, subject to the Customer&#039;s strict compliance with these General Terms and Conditions.<\/p>\n<h3><strong>Conditions according to the Electronic Commerce Act (E-Commerce Act)<\/strong><\/h3>\n<p>The order placed by the Customer and accepted by &quot;Venom&quot; EOOD through the online platform Evolution Watches is with the force of a distance purchase and sale contract. This contract is concluded by pressing buttons such as &quot;Order&quot;, &quot;Buy on credit&quot; or &quot;Quick order&quot; and filling in identification, contact and delivery data. The contract is considered concluded after confirmation of the order and receipt of an email from Evolution Watches with the order details.<\/p>\n<h3><strong>Registration<\/strong><\/h3>\n<p>To place valid requests to purchase goods from Evolution Watches, the Customer must:<\/p>\n<ul>\n<li>To correctly complete the online registration form <a href=\"https:\/\/evolutionwatches.bg\/en\/\">www.evolutionwatches.bg<\/a>;<\/li>\n<li>To provide complete and accurate data and to update it within 7 days in case of change;<\/li>\n<li>To guarantee the accuracy of the data provided.<\/li>\n<\/ul>\n<p>If the Customer provides incorrect data or does not update the changes, Evolution Watches may suspend access to his account. After agreeing to the General Terms and Conditions, the Customer is bound by them.<\/p>\n<h3><strong>Changes to the Terms and Conditions<\/strong><\/h3>\n<p>Evolution Watches may unilaterally change the General Terms and Conditions in the event of catalog expansion or legislative changes. The customer will be notified via email or a message in their account, and the changes do not affect previous orders.<\/p>\n<h3><strong>Publishing information about goods<\/strong><\/h3>\n<p>Evolution Watches published on <a href=\"https:\/\/evolutionwatches.bg\/en\/\">www.evolutionwatches.bg<\/a> description, image and selling price of the goods including VAT, as well as information about delivery, payment and the right of withdrawal. The supplier is not responsible for any incorrect data from the manufacturer.<\/p>\n<h3><strong>Purchase request<\/strong><\/h3>\n<p>The application is submitted through:<\/p>\n<ul>\n<li>Selecting a product and clicking &quot;Order&quot;, &quot;Buy on credit&quot; or &quot;Quick order&quot;;<\/li>\n<li>Entering delivery and payment data;<\/li>\n<li>Confirmation via the &quot;Confirm order&quot; button.<\/li>\n<\/ul>\n<p>The request is related to a payment obligation. If the address or telephone number is incorrect, the request is invalid.<\/p>\n<h3><strong>Accepting the request<\/strong><\/h3>\n<p>The request is accepted via email with information about the product, price and delivery, after checking availability and confirmation by phone or email.<\/p>\n<h3><strong>Prices<\/strong><\/h3>\n<p>Prices at Evolution Watches are in BGN including VAT and do not include shipping costs unless otherwise stated.<br \/>\nother.<\/p>\n<h3><strong>Payment methods<\/strong><\/h3>\n<p>Payment can be:<\/p>\n<ul>\n<li>Cash on delivery \u2013 cash on delivery;<\/li>\n<li>With credit\/debit card;<\/li>\n<li>On credit \u2013 after approval from a bank;<\/li>\n<li>By bank transfer.<\/li>\n<li>Refunds are made within 15 days through a reverse transaction on the card or a transfer to a bank account.<\/li>\n<\/ul>\n<h3><strong>Delivery<\/strong><\/h3>\n<p>The goods are delivered to the specified address within 1-3 business days. Orders after 2:00 p.m.<br \/>\nprocessed the next business day. The customer must notify Evolution Watches within 5 days<br \/>\nin case of delay.<\/p>\n<h3><strong>Delivery of the goods<\/strong><\/h3>\n<p>The goods are handed over to the Customer or an authorized person. If the Customer is absent within the delivery period, he bears the costs of re-delivery.<\/p>\n<h3><strong>Right of withdrawal<\/strong><\/h3>\n<p>The customer can examine the goods in front of the courier within 15 minutes and return them if they do not meet expectations, bearing the costs of return. A consumer under the Consumer Protection Act can withdraw from the contract within 14 days without reason, returning the goods in an undamaged condition. The refund is made within 15 days.<\/p>\n<h3><strong>Warranty periods and complaints<\/strong><\/h3>\n<p>Evolution Watches guarantees conformity of the goods within 2 years from delivery. Complaints are submitted via an electronic form, with the Customer providing documents for the purchase.<\/p>\n<h3><strong>Rights and obligations of Evolution Watches<\/strong><\/h3>\n<p>Evolution Watches undertakes to deliver the goods and transfer ownership, and has the right to use cookies and send commercial messages with Customer consent.<\/p>\n<h3><strong>Limitation of liability<\/strong><\/h3>\n<p>Evolution Watches does not guarantee uninterrupted access and is not responsible in the event of force majeure or lack of goods in stock.<\/p>\n<h3><strong>Client&#039;s rights and obligations<\/strong><\/h3>\n<p>The client undertakes to provide accurate data, pay the price and comply with legislation and ethics. He has the right to access and correct his data.<\/p>\n<h3><strong>Personal data<\/strong><\/h3>\n<p>&quot;Venom&quot; Ltd. uses personal data only for processing orders and communication, without providing them to third parties, except as required by law.<\/p>\n<h3><strong>Termination<\/strong><\/h3>\n<p>The contract is terminated upon deletion of the account or cessation of the activities of Evolution Watches.<\/p>\n<h3><strong>Dispute resolution<\/strong><\/h3>\n<p>Disputes are resolved by court order in the city of Plovdiv, if they are not settled by mutual agreement.<\/p>\n<h3><strong>Applicable law<\/strong><\/h3>\n<p>The legislation of the Republic of Bulgaria applies.<\/p>\n<p><strong>If you have any questions and recommendations regarding these General Terms and Conditions, the services provided at EvolutionWatches.bg, and others, please send them to the following e-mail address: <a href=\"mailto:info@evolutionwatches.bg\">info@evolutionwatches.bg<\/a>.<\/strong><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column wpb_content_element\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"General Terms and Conditions General Terms and Conditions of Use General Terms and Conditions of Purchase and Sale through the Evolution Watches e-commerce website, owned by &quot;Venom&quot; Ltd. SUPPLIER DATA Information according to the E-Commerce Act and the Consumer Protection Act: Name of the Supplier: &quot;Venom&quot; Ltd. (&quot;Venom&quot; LTD) Registered office and management address: Plovdiv, Trakia district, block 193, ent. 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